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POSTED MARCH 31, 2020
We find ourselves in unprecedented times with our country facing simultaneous health, social and economic challenges during the COVID-19 pandemic.
We want to reassure you that Winn & Coales (Denso) Ltd are still manufacturing and despatching but with minimised staffng levels in line with Government instruction to safeguard our staff and the public.
This has impacted on our manufacturing and delivery times, which may be extended from our normal next day delivery service. Should the delivery of your order be affected in anyway, our team will endeavour to contact you and advise of any potential changes.
We are currentley operating two despatches per week, on Tuesdays and Thursdays.
Cut off time for a TUESDAY despatch is MONDAY at 10:30am .
Cut off time for a THURSDA Y despatch is WEDNESDAY at 10:30am .
Given our increased lead times we are now proactively advising our customers to increase their current on-site stockholdings over the next 2 weeks. We have increased our stock of essential raw materials to prepare for this.
We ask you to please plan ahead; give us a call to discuss your requirements, stock levels and future orders to cover all eventualities.
We will continue to closely monitor the ongoing developments in relation to COVID-19 and will inform you of any changes that may take place in the coming days/weeks.
To our valued customers, we would like to thank you for your cooperation and patience, and we hope that you all stay safe and well. We would also like to take this opportunity to extend our deepest gratitude to the NHS and all of the key workers who are working tirelessly to provide essential services at this critical time
POSTED MARCH 20, 2020
With a significant shift in government advice to the public we would like to reassure our customers and suppliers that the Winn & Coales International group of companies is carefully following the latest Government advice surrounding the Corona virus disease (COVID-19) and have put strategies in place to ensure continuity of service as much as possible whilst also considering the health and well being of our staff and the public.
In accordance with Government guidelines, which are updated daily, these are the steps we are taking:
The Winn & Coales International group of companies remain committed to a ‘business as usual' approach and will continue to monitor the situation, providing you with updates as and when appropriate.